Free tool
Uptime SLA Calculator
Pick an uptime target and see exactly how many minutes of downtime it permits per day, week, month, and year.
| Period | Allowed downtime |
|---|---|
| Per day | 1m 26s |
| Per week | 10m 5s |
| Per month | 43m 50s |
| Per year | 8h 46m |
What this means
- 99.9% ("three nines") is the most common SLA for indie SaaS — about 8h 46m of downtime per year is acceptable.
- 99.99% ("four nines") is what most enterprise buyers expect — under 53 minutes per year.
- 99.999% ("five nines") is telco-grade — less than 5m 15s of downtime per year. Practically impossible without active redundancy.
- These numbers assume downtime is distributed evenly. A single deployment accident can consume your entire annual budget in one go.
Know when your SLA is at risk
SitePulse checks your site every minute and alerts you the moment it goes down — before customers notice. Free for 5 monitors.
How SLA downtime is calculated
Allowed downtime = (1 − uptime%) × period in minutes. Monthly figures use a 30.44-day average; yearly figures use 365.25 days to account for leap years.
These numbers represent the budgetdefined in a service level agreement — the maximum downtime a provider is contractually permitted before penalties apply. They don't mean downtime is planned or expected; they define the worst-case limit.
Most monitoring tools (including SitePulse) report uptime as a rolling 30-day percentage based on successful checks, giving you a live view of where you stand against your SLA target.